Speed Post Tracking Not Working?
Seeing errors or blank results while tracking your India Post or Speed Post parcel? Here is the complete guide to fix all tracking issues.
Common Tracking Issues Users Face
- Tracking page not loading or showing a blank screen
- "Consignment number not found" errors
- No tracking updates for many days
- Incorrect or invalid tracking number issues
- Official India Post website slow / server down
1. Check the Tracking Number Format
India Post Speed Post tracking numbers always contain:
- 2 Capital letters
- 9 digits
- IN (country code)
Example: EE123456789IN
If even one character is wrong, tracking may show “No record found”.
2. India Post Servers May Be Slow or Down
Sometimes the official server becomes slow due to:
- Heavy traffic
- Maintenance / updates
- Network issues in local data centres
Try tracking again after 5–10 minutes or from another device.
3. Tracking May Start Only After First Scan
Tracking does NOT activate immediately at booking.
It starts when the parcel is first scanned at the sorting office.
- Usually within a few hours
- Sometimes next morning if booked late
- In rare cases, delay up to 24 hours
4. Tracking Not Updating for Days?
If tracking is stuck for many days, follow the complete detailed guide:
Tracking Not Updating – Fix Guide →
Most issues are fixed at this stage without filing a complaint.
5. Try Tracking on an Alternative Platform
Use a stable, faster tracking tool for instant results:
Our server auto-retries silently if India Post fails temporarily.
6. Check if the Parcel Is Returning to Sender
If the address was incomplete or delivery failed multiple times, tracking may show:
- “Retention Reason…”
- “Addressee cannot be located”
- “Item returned to sender”
Detailed reasons are explained here:
7. Contact the Last Scanned Office
Look at your latest tracking event (for example, “Item Received at XYZ SO”).
Visit that office with:
- ID proof
- Tracking number
- Booking receipt
Many “tracking not working” issues are resolved at the local level.
8. Still Not Working? File a Complaint
If none of the above steps work, file an official complaint (generic guidance only):
- Through the official India Post customer support section
- Phone number / email as listed on official site
- Or directly at the booking post office
For complete guidance:
India Post Complaint Help →
FAQs
Why is my consignment showing "No record found"?
Either the number was typed wrong or the parcel has not yet had its first scan.
Why is India Post tracking slow?
Server load, system delays, or scheduled maintenance can cause temporary slowdowns.
How long should I wait before filing a complaint?
Usually 48–72 hours after expected delivery, unless the parcel is extremely urgent.